Neural Rehabilitation Group has been providing quality services to people living with serious injuries since 2013.
Our services include the following:
- Rehabilitation Therapy – Implementation of treatment goals under the supervision of regulated health care professionals
- Nursing – Advanced care for serious injuries
- Personal Support Work – Direct day-to-day assistance and personal care
- Caregiving – Support caring for dependents
- Housekeeping – Experienced cleaners across Ontario
Quality Care and Professional Administration
We recognise that in addition to top level quality care, our clients deserve and require excellent customer service and professional, responsive administration. Here is what you can expect from our team:
- Excellent Customer Service
- Timely responses to communication
- Prompt attention to treatment plans
- Approachability regarding reviewing and discussing files
- Complementary file audits at intake to ensure that our clients needs are met
- Ease of Systems and Processes for Referrals
- Follow-up Systems ensuring Customer Satisfaction
- Positive and creative problem solving as required
Sarah Palmer
Sarah Palmer is the Director of Neural Rehabilitation Group. Sarah has a honours BA in Psychology and Master’s Degree, specializing in Behavioural Neuroscience.
After a close family member was injured while in undergraduate studies, Sarah became passionate about brain injury rehabilitation. As a result of her personal experience, she founded a Brain Injury & Rehabilitation magazine called NeuroConnect.
Sarah’s industry experience is extensive and includes working as a Rehabilitation Therapist at Toronto Rehab, conducting Neuropsychological Assessments and Research at Bloorview Kids Rehab and Brock University, assisting with Life Care Plan Critiques, Case Management and more. She has comprehensive knowledge of the MVA sector and the SABS.
Previously, Sarah sat on the Board of Directors of the Brain Injury Association of York Region for several years. She currently volunteers in the area of Wildlife Rehabilitation.
In her spare time, Sarah enjoys being outdoors, doing anything creative, and planning family parties.
Alexandra Lee
Alexandra Lee is an important part of our Administrative Team. Alexandra’s role includes managing payroll, accounting and liaising with legal representatives and insurance adjusters to assist with administrative matters. Alexandra gained experience in office administration at a retirement residence where she also had the role of serving and interacting with clients to make sure that they were comfortable.
In her spare time, Alexandra enjoys reading and spending time with her family.
Sherry Zheng
Sherry Zheng is our Nurse Practitioner. With a Master’s of Nursing and Bachelor’s of both Nursing and Medicine, Sherry provides supervision to our Registered Nurses. Sherry is a Lecturer and certified Nurse Educator.
In addition to our work supporting people who have been seriously injured, Neural Rehabilitation Group is involved in Supporting and Sponsoring Wildlife Rehabbers across the Province.
In November of 2024, we will be organizing and hosting a Gala at the J.W. Marriott in Rosseau to raise funds for two organizations: Aspen Valley Wildlife Sanctuary and Woodlands Wildlife Sanctuary.
For more information, please visit www.wildforrehab.com.